In short: ShopTera's guides are researched, written and reviewed by our in-house editorial team, working to the standards set out in our Editorial Policy.
ShopTera was founded by Waqas Mehmood, who is responsible for its editorial standards — deciding what is published, what is corrected, and what is withdrawn.
He is not an insurance professional or adviser, and ShopTera does not employ insurance professionals. What ShopTera offers is not professional expertise but a documented method: guides are built from primary sources, the provisions relied on are cited so readers can check them, and errors are corrected when found.
Individual guides are produced by the ShopTera editorial team working to the standards set by the Founder. We publish under a team byline for the writing, with named editorial responsibility for the standards those guides are held to.
Content on ShopTera is produced under a single collective byline, the ShopTera Editorial Team, rather than being attributed to individual freelance contributors. The team is responsible for researching each topic, drafting guides in plain English, and checking them against publicly available UK regulatory and industry information before publication.
We currently publish under a team byline rather than naming individual writers. If you require the credentials of a specific contributor for a particular guide, contact us using the details below and we will do our best to help.
The editorial team operates independently of any insurance provider. No insurer reviews, approves or pays for guides before they are published, and the team does not receive commission tied to specific editorial outcomes. Full detail is available in our Editorial Policy.
For feedback, factual corrections, or questions about a specific guide, email admin@shoptera.co.uk or visit our Contact page. We aim to respond to genuine editorial enquiries as quickly as possible.
ShopTera's guides are built from primary sources rather than from other websites. Where a guide states a legal requirement, that requirement is read directly at legislation.gov.uk, GOV.UK, or the publication of the relevant regulator or statutory body. The specific provisions consulted — the Act, the regulation, the section number — are listed in the References section of those guides, so a reader can check the source rather than take our word for it.
Statements of law are cited to the provision. Statements about insurance market practice — policy wordings, exclusions, typical conditions — are described as general practice and are not attributed to any named insurer, because wordings vary and change. Where something could not be verified from a primary source, we say so in the guide rather than state it as fact.
Each guide carries a "Last Reviewed" date. A review means re-checking the legal and regulatory statements against the current text of the source, updating anything that has changed, and recording the change in the guide's version history where one is present. A review date is not applied unless that check has been carried out.
If you find an error, tell us and we will correct it. Our Corrections Policy sets out how reports are handled and how corrections are recorded. This applies to factual errors of any size.
ShopTera is an educational insurance information website. ShopTera is not an insurance broker or adviser and holds no FCA authorisation. We do not sell insurance, arrange cover, or give regulated advice. Nothing on this site is a personal recommendation. Always read your actual policy wording and confirm your position with your insurer or broker.
